From MIYAOW? To LENoVa: A Guide To Listening To Heal & Speaking To Support
- Phang Cheng Kar

- Apr 29
- 1 min read

Stop Fixing, Start Supporting
When loved ones are in pain, we often fall into the "Advice Trap". This free ebook by consultant psychiatrist Dr. Phang Cheng Kar provides a mindful "first-aid kit" to help you move from being a "Fixer" to a true "Supporter".
Core Principles
CoNNect First, Before You CoRRect: Build empathy before offering solutions.
People Don’t Care How Much We Know, Until They Know How Much We Care: Connection is the key to healing.
Self-Care Is We-Care: Use the HTC (Hearing, Touching, Ceeing) tool to stay grounded while supporting others.
Your Communication Toolkit
Mindful-MIYAOW?: Seven verbal nods to ensure others feel truly heard.
The LENoVA Bridge: A 5-step guide (Listen, Empathy, No advice, Validation, Affirmation) for wise responding.
The T.H.I.N.K. Filter: Ensure your words are Truthful, Helpful, Intelligent, Necessary, and Kind.
The ebook, "From MIYAOW? To LENoVa: A Guide To Listening To Heal & Speaking To Support," is now accessible FREE in the following formats:
📚 FLIPBOOK:
📚 PDF:
📚 WORD:
🗣️ Podcast discussion:
English:
Chinese:
Malay:
Please help me share the booklet with those who might benefit. Thank you.



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